Automated guided vehicles
We are at your service: Dürr’s global presence allows us to offer you fast and effective support 24/7, regardless of your location and time zone.
The members of our technical customer service team, who have extensive expertise and many years of experience, will resolve your technical concerns quickly and reliably. Our global service network guarantees you fast response times to minimize plant shutdowns and downtimes. We offer a wide range of services, including maintenance, repairs, modification work and training, to ensure that your ProFleet AGVs always function perfectly. We know how important it is that your production processes are efficient and run without interruptions. This is why we put every effort into providing you with comprehensive expert support.
Training
At Dürr we know that rapid technological change is a constant challenge for many companies. This is why we offer a comprehensive program of training courses to ensure that you are always up to date. Our offering includes both product-related and solution-based training and gives you the opportunity to optimize your manufacturing processes and improve your productivity. Depending on the subject of the training course, it can be held on your premises with your ProFleet AGVs, in our modern training facilities or in a virtual classroom. We provide you with practical and effective expert knowledge covering every aspect of your production process.
Our customer training:
- Operator training/user training
- Basic maintenance course
- Other individual training courses on request.
Additional details can be found here.
Spare parts/special packages
As a leading supplier of paint shop and final assembly systems, we offer our customers throughout the world original Dürr spare parts and consumables. These have been developed and tested specifically for your ProFleet AGVs to guarantee the highest standards of reliability, precision and quality. In addition, we have established a global logistics network to ensure that you receive the parts you need as quickly as possible. Using Dürr original spare parts and consumables will ensure reliable, high-performance production and protect your investment in the long term.
Modification work/function expansion
We know that our customers’ needs can change over time. This is why we offer you the opportunity to adapt and expand your fleet at a later date to meet new requirements. Function expansions allow you to incorporate new functions and technological developments into your plant so that you can respond flexibly to new demands. There is no need to replace your plant or make new investments.